Email Whitelisting

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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.

To ensure you are receiving our marketing emails, be sure to add the corresponding Marzo Capital Group email addresses to your email whitelist:

reply@marzocapitalgroup.com

A whitelist is a list of accepted items or persons in a set or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?
Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. Most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad. This system often blocks emails that you’ve requested, but are defined as spam.

Whitelist us now, before your delivery is interrupted.
Below are instructions for some of the more popular email providers. If yours is NOT here, please contact your ISP’s customer service folks for their instructions. (Please forward the instructions to us so we can add it!)

If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

Gmail:
In your inbox, locate an email from reply@marzocapitalgroup.com (ex. your welcome mail).
To preemptively stop a sender’s future messages from getting marked as spam, add that sender to your contacts.

To do this in Gmail, hover your mouse cursor over the sender’s name at the top of the email message. Click “Add to contacts” when the card appears.

Let’s say an email from that sender was already marked as spam. In Gmail, open the email that was sent to spam. If you haven’t removed it from your Spam folder yet, click the “Not Spam” button at the top of the email.

You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail
In Yahoo! Mail, add a sender to your contacts and its emails won’t get sent to spam in the future.

For services and email clients not mentioned here, you can almost always prevent emails from getting sent to spam simply by adding the sender to your address book or contacts.
If your email service has an option to mark as “Not Spam,” “Remove From Spam,” or something similar, you can always click that too. However, it’s generally better to add a sender to your contacts. That’s a clearer signal to your email service that you want to see emails from that sender.

Microsoft Outlook
In the Microsoft Outlook desktop program (not to be confused with Outlook.com, described below), there’s a special option that prevents emails from getting marked as spam.
Click the “Junk” button in the Delete section on the ribbon and select “Never Block Sender”.

Outlook.com
Outlook.com considers emails from your contacts to be important, so you can simply add an email address to your contacts. Emails from that sender shouldn’t be marked as spam in the future.
To do this, click an email from that sender and locate the sender’s email address at the top of the email. Hover your mouse cursor over the sender’s name or email address and a pane will appear. Click the “…” menu button and click “Add to Contacts.” Enter whatever information you want for the contact and then click “Save” to add the email address to your contacts.

While Outlook.com will prioritize emails from your contacts, it may still send them to spam if they look unusually spammy. If emails continue getting sent to your spam even after you add the email address to your contacts, you can completely override the spam filter with the “Safe Senders” list.
To do so, click the gear menu at the top right corner of the Outlook.com website and then click “View All Outlook Settings.” Click the “Junk Email” option in the left pane. Add senders to the “Safe senders and domains” list to prevent Outlook from ever sending emails from them to your spam filter.

Mac Mail
Select “Mail” and “Preferences” from the top menu.

In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.

In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus.
Click “Ok” to save the rule.